A DoorDash driver went viral on Reddit after sharing a screenshot of a textual content conversation that they had with DoorDash support that went nowhere.
When you're working as a freelancer, the more jobs that you'll be able to whole in a definite amount of time most often equals more money on your pocket. So when you find yourself getting jammed up while in the means of completing a selected gig, that could have an overly actual impact in your bottom line.
This is especially true if you're depending on a high volume of gig completions with a view to make ends meet, which is most often the case for food delivery drivers who're earning only some greenbacks for each and every order that they obtain. So it isn't all that sudden that there are many DoorDash drivers flocking to social media to call out customers for being poor tippers.
But there also are some delivery drivers for the preferred software who are calling out DoorDash's support online as well, like Redditor @Keanu_Jeeves_ who posted a screenshot of a dialog they had with a rep by the identify of Santosh where they expressed their frustration with a cafe taking so long to satisfy an order.
In the post, OP writes to Santosh: "Hi this is a dumb question but is there literally nothing we can do about stores that are just, unprofessionally slow?"
They go directly to delineate the character in their factor to the DoorDash driver support rep: "I've been on this order for over an hour, I'm officially losing money on this because of gas now. The store has a habit of 30+ minute waits, is there really nothing that can be done?"
According to the image of their one-sided conversation that @Keanu_Jeeves posted, they did not receive a answer from Santosh for approximately 10 mins. OP decided to apply up: "The customer even reached out a half hour ago wondering what was taking so long. Again, they asked that 30 minutes ago."
The screenshot signifies that Santosh did indeed see the message, but judging from the name of the put up that the Redditor uploaded, it appears that they by no means even replied.
"I waited 20 minutes for a response before he ended the chat without responding LOL," they wrote.
Some other people spoke back to OP's put up with a solution that labored for them at a Chili's they'd pick out up deliveries from that gave the impression to rectify their wait time factor.
@DriverGuru wrote: "I told a manager at Chilli's that he should call doordash and mention the wait times so they can adjust the system. I overheard he was tired of dashers filling the to go section. Now there is very little wait there. I was just standing there and he started talking to us dashers so I figured why not mention it."
Someone else who mentioned that they work at the other finish that adjusting for more sensible food wait/supply times is usually due to deficient control from higher-ups: "I work on the other end, my manager gets so reluctant to adjust wait times to be realistic, but somehow when I change the 20 minute default to 40+ during our crazy busy rushes, we don't end up with 8+ delivery drivers taking up our entire waiting space getting increasingly frustrated with his. Some management is really just sabotaging themselves."
Have you skilled inaccurate wait times while ordering food from DoorDash? Or are you a supply driver who's needed to undergo sitting via long wait times as you watch your profits attainable slowly trickle away with every passing minute at the clock?
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